LODGING POLICIES

Upon reservation, 50% of the rental amount is due.  Due to our small size, cancellations affect us significantly. With ten days notice or more we are happy to apply your deposit to a future date or you may choose to receive a 90% refund of the total rental amount. For any cancellations less than 10 days prior to your arrival the deposit is non-refundable if we are not able to re-book. A notice of less than 72-hours will also result in the total balance due charged to the credit card on file. Should you depart earlier than your confirmed departure date, you will be responsible for all nights originally reserved.

CHECK-IN
Check-in is after 3 p.m.  A code to enter your suite or cottage will be emailed to you within a week of your stay with us.

CHECK-OUT
Check out is 11:00 a.m.  We greatly appreciate guests following instructions provided for departure.

AGE REQUIREMENTS
You must be 25 years or older to rent a villa suite or cottage at Vineyard Woods.

SMOKING POLICY
Vineyard Woods is a non-smoking facility.

LOST AND FOUND
Please check drawers, under beds, etc. for your personal belongings. Our staff will be happy to make a reasonable search for items a guest believes they may have left. If found, the item will be returned at the guest's expense.  Vineyard Woods and/or its employees are not responsible for any damages due to loss or theft during your stay or items left behind after check-out.

CLEANING RESPONSIBILITIES
If unusual cleaning is necessary, there may be an additional charge to your credit card on record. It is your responsibility to maintain Vineyard Woods in a neat and clean condition throughout your stay.  

LIABILITY
Renter agrees to assume all responsibility for an accident, injury or damage that may result in or about the premises, to persons or property (including those of Renter's guests), and that the Owner and its agents shall not be held liable, or responsible for such injury, accident, or damage. Renter assumes the risk involved with any and all other rental amenities and agrees to save harmless and indemnify the Owner and its agents from any and all claims and liability of any nature which may arise by reason of the use of the same renter or others using the same during renters occupancy. Renter assumes responsibility of all guests during the reservation time.

MALFUNCTION OF EQUIPMENT
We do our best to make sure all amenities are in good working order. Occasionally electronics, satellite, phones, internet and other mechanical equipment will malfunction. We will do our best to repair these items in a timely manner, but will not make any rental concession for time without these items. Likewise, loss of electricity, water, or other “Acts of God” that are outside of our control will not result in a refund of any monies paid. 

PRIVACY
Please respect guests at Vineyard Woods by controlling noise levels, especially between the hours of 10PM and 8AM. If you are bothering other guests you may be asked to leave the property without a refund of any money.

HUNTING/FIREWORKS
No hunting of any kind is permitted anywhere on the property.  Fireworks are not permitted on property.  

CAMPFIRES
Campfires are permitted ONLY in the fire pit provided with your villa or cottage. Absolutely NO fires permitted outside of these designated areas. Only firewood should be burned in the fire pit. Please ensure fire is properly extinguished before leaving the campfire area.